{"id":29,"date":"2020-05-25T08:20:25","date_gmt":"2020-05-25T08:20:25","guid":{"rendered":"http:\/\/twilightmusicaldialogues.com\/?page_id=29"},"modified":"2020-09-02T08:54:43","modified_gmt":"2020-09-02T08:54:43","slug":"return-policies","status":"publish","type":"page","link":"http:\/\/twilightmusicaldialogues.com\/return-policies\/","title":{"rendered":"Return Policies"},"content":{"rendered":"

Returns are only accepted within 30 days of receiving your order. If you request a return at no fault of our own, a 25% restocking fee will be deducted from your refund. The customer is responsible for any return shipping fees and the original shipping fees are non-refundable.<\/p>\n

Return product to:
\nTwilight Musical Dialogues
\nReturns Dept.
\n2484 New York Avenue
\nIrving, TX 75063<\/p>\n

The product must be returned unopened and complete with all original items, instructions, packing materials, and in its original new condition.
\nOnce we receive your return package, please allow up to 7 business days for your refund to be processed. You will receive an email confirmation when your refund has been processed and credited. Refunds will be credited to the original form of payment.<\/p>\n

SHIPPING ERRORS \/ DAMAGED ITEMS<\/h2>\n

We strive to do our best, however, if there is an error with your order, please accept our apologies. You must notify us of shipping errors within 7 days upon receipt of your order, and we will gladly fix the issue.
\nIf we have made a shipping error, please email contactus@twilightmusicaldialogues.com and provide your name, phone number, and order number. Or you can call us at (817) 984-0340<\/p>\n

EXCHANGES<\/h2>\n

Our apologies, but we do not process exchanges. Your order can be returned to us for a refund and a new order can be placed for the item(s) needed.<\/p>\n

NON-RETURNABLE ITEMS<\/h2>\n

Opened or used ink cannot be returned or exchanged for any reason.
\nDamaged or opened products cannot be returned or exchanged for any reason.
\nOrders that have passed the 30 day return limit cannot be returned or exchanged for any reason.<\/p>\n","protected":false},"excerpt":{"rendered":"

Returns are only accepted within 30 days of receiving your order. If you request a return at no fault of our own, a 25% restocking fee will be deducted from your refund. The customer is responsible for any return shipping fees and the original shipping fees are non-refundable. Return product to: Twilight Musical Dialogues Returns Dept. 2484 New York Avenue Irving, TX 75063 The product must be returned unopened and complete with all original items, instructions, packing materials, and in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/pages\/29"}],"collection":[{"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":1,"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":52,"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/pages\/29\/revisions\/52"}],"wp:attachment":[{"href":"http:\/\/twilightmusicaldialogues.com\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}